Frequently Asked Questions
How much is shipping and estimated delivery time?
Each Sketchcase is custom made in-house; therefore, it may take upto a week to ship. Thank you for understanding.
- $4 to US and Canada (3 - 8 business days)
- $8 Worldwide (7 - 21 business days)
Is it easy to remove?
The sticker is very easy to remove and does not leave any residue.
Do you recommend any specific markers?
I highly recommend using EXPO Low-Odor Dry Erase Chisel Tip Markers and EXPO Low-Odor Dry Erase Ultra Fine Tip Markers. I use Chisel Tip for advertising and Ultra Fine Tip for solving problems.
Note that most brands will work however I found that old markers (over two years old) did not clean well.
If you are having trouble erasing something, don't use force but instead draw over it with Expo low-odor dry erase marker and then try erasing it. I was able to erase even permanent markers using this trick.
The following videos were made for the version one of our product. Now they're even better!